CONTACT
Let us talk.
Sales, support, partnerships, or a random idea at 2am — we read everything. Pick the channel that suits you.
General inquiries
hello@magera.app · 1 business day
Sales & partnerships
+1 647 978 8209 · Mon-Fri 9am-6pm PT
Distributed team · 1 mission
Remote-first Magento engineering team
Live chat
Bottom-right bubble · Avg response 4 min
Always-on, everywhere
A senior Magento engineering team distributed across timezones. When you submit a support ticket, you talk to someone who has actually shipped the code.
EU team · online
Americas team · online
APAC team · standby
QUICK ANSWERS
Before you reach out.
How fast is MageRa support, really?
Growth-tier customers get a 4-hour SLA. Median response across all plans is 1h 22m. Enterprise has a 1-hour SLA with 24/7 on-call rotation.
Do you offer free trials?
Yes — 14 days, full features, no credit card required. You can try any extension or the entire suite.
Can I schedule a demo before buying?
Absolutely. Pick a 30-minute slot using the booking link in our nav, and a Magento engineer (not a sales rep) will walk you through the relevant extensions on a real demo store.
Where can I find technical documentation?
All MageRa docs live at docs.magera.app — including API references, GraphQL schemas, TypeScript types, and migration guides.