Privacy Policy
1. Information We Collect
Personal Information You Disclose
We collect personal information that you voluntarily provide to us when you register on the Service, express interest in obtaining information about us or our products, purchase an extension, or otherwise contact us. The personal information we collect may include:
Identity & Contact
- Name and email address
- Postal address and phone number
- Company name and role
Billing & Account
- Payment info (processed by our payment processor — we do not store full card numbers)
- Account credentials (passwords stored as one-way hashes)
Information Collected Automatically
When you visit the Service, we automatically collect certain information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits. We use this information to analyze trends, administer the site, and improve our Service.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including sending order confirmations and download links.
Provide customer support and respond to your inquiries.
Send technical notices, updates, security alerts, and administrative messages.
Send marketing communications (only with your consent, and you may opt out at any time).
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your activity on our Service. For details, see our Cookie Policy.
4. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Service providers that perform services on our behalf (payment processing, email delivery, hosting, analytics). These providers are contractually obligated to protect your information.
- Legal authorities when required by law or to protect our rights, property, or safety.
- Business transferees in connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Order data is retained for at least seven (7) years for tax and accounting purposes. You may request deletion of your account at any time by contacting us at privacy@magera.ca.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you. |
| Correction | Request that we correct inaccurate or incomplete data. |
| Deletion | Request that we delete your personal information. |
| Portability | Receive your data in a structured, machine-readable format. |
| Objection / Restriction | Object to or restrict certain processing of your data. |
| Withdraw consent | Withdraw consent at any time where processing is based on consent. |
To exercise any of these rights, contact us at privacy@magera.ca. We will respond within thirty (30) days.
7. Security
We implement appropriate technical and organizational safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS 1.2+), encryption at rest for sensitive fields, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Where required, we use Standard Contractual Clauses or other lawful transfer mechanisms to ensure your data remains protected.
9. Children's Privacy
Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. If the changes are material, we will provide additional notice (for example, a banner on the site or an email to registered users).